Project Overview
The learning platform development project aims to create a robust online platform for educational purposes. Over three months, the team will conceptualize, design, and develop a comprehensive learning solution that caters to diverse educational needs.
The Product/Service
The learning platform will provide an intuitive interface for students and educators to access course materials, engage in interactive learning activities, and track progress. It will offer a wide range of subjects and courses, catering to learners of all ages and backgrounds.


Identify the Core Problem
Existing educational platforms often lack user engagement and fail to provide personalized learning experiences. Users struggle to navigate through complex interfaces and find relevant resources. Educators face challenges in delivering interactive and engaging content to students
The Goal
The goal of this case study is to address the shortcomings of current learning platforms and design a solution that enhances user engagement, fosters interactive learning experiences, and promotes knowledge retention.

Our Role
As the UX Designer, my role in this project involves conducting user research, creating wireframes and prototypes, and collaborating with the development team to ensure a seamless user experience.
Responsibility
My responsibility is to understand user needs, conduct thorough research to identify pain points and design intuitive interfaces that optimize the learning experience for both students and educators.
Project Duration
The estimated completion time for the learning platform development project is three months.
Research-> Design -> Development -> Testing -> Implementation

Understanding of the User

User Research
User research will include surveys, interviews, and usability testing to gather insights into user preferences, behaviors, and pain points.
Summary
Users seek an intuitive and engaging learning platform that offers personalized experiences and fosters knowledge retention.
Pain Points
- Difficulty in finding relevant course materials
- Lack of interactive learning activities
- Ineffective progress-tracking features
Personas

Name: Sarah
Gender: Female
Age: 20+
Bio
Sarah is a 20-year-old college student pursuing a degree in computer science at a local university. She is passionate about learning and is always eager to expand her knowledge beyond the traditional classroom setting.
Pain Points
- With the abundance of learning resources available online, Sarah struggles to sift through the vast amount of content and identify the most relevant and reliable sources for her needs.
- Sarah encounters technical issues such as slow loading times, glitches, or compatibility issues with her devices, disrupting her learning experience and causing frustration
Goals
- Sarah wants access to a wide range of learning resources, including articles, tutorials, videos, and interactive exercises, covering various topics related to computer science and programming.
- She seeks high-quality, up-to-date content from reputable sources that are relevant to her academic studies and career aspirations.


Name: Lisa
Gender: Female
Age: 30+
Bio
Lisa is a 28-year-old marketing manager working for a mid-sized company. She is highly ambitious and driven, always seeking opportunities to enhance her skills and advance her career.
Pain Points
- Lisa's demanding job often leaves her with limited time to dedicate to learning, making it challenging to balance professional development with her work responsibilities and personal commitments.
- While eager to invest in her education, Lisa is mindful of her budget and seeks affordable or subsidized learning options that provide value for money.
Goals
- Lisa aims to acquire new skills and knowledge relevant to her profession, such as digital marketing strategies, leadership development, and project management techniques.
- She seeks opportunities to distinguish herself in her field and position herself for promotions or career transitions by completing certifications or specialized courses.
Problem Statements and User Journey

User Journey Map


User Flow

Impact & Learnings
Post-implementation, the learning platform witnessed increased user engagement, improved knowledge retention, and positive feedback from both students and educators. Insights gained from this project include the importance of personalized learning experiences and the effectiveness of interactive learning activities in driving engagement and knowledge acquisition.

Screens
